Refund policy

Return, Refund and Exchange Policy

Damaged or defective items

If your item arrives damaged or defective, contact Holy Godz within 30 days of confirmed delivery with your order number and details. You are eligible for a full refund to your original payment method. Holy Godz covers the cost of correcting damaged or defective orders.

Incorrect items

If Holy Godz sent the wrong item, contact us as soon as possible with your order number and details. Holy Godz covers the cost of correcting the order.

Varsity jacket size exchanges

If your varsity jacket does not fit, you may request a size exchange. There is no exchange fee. The eligibility and return-shipping terms below apply.

Other eligible merchandise returns

Eligible items may be exchanged or returned for store credit within 30 days of confirmed delivery. Original-payment refunds are not offered for these returns.

Eligibility

For a non-defective merchandise exchange or store-credit return:

- The item must be unworn beyond trying it on.

- All original tags must remain attached.

- The item must be returned in its original condition and packaging.

- Provide your order number when contacting us.

Items that do not meet these conditions cannot be accepted for a non-defective exchange or store-credit return.

Return shipping

Customers are responsible for return shipping, including for size exchanges, unless Holy Godz sent the wrong item or the item arrived damaged or defective. In those cases, Holy Godz covers the cost of correcting the order.

Start a request

Email holygodzrus@gmail.com or call (608) 618-4232 with your order number before returning an item.

Success Package sponsorships

Merchandise return and exchange terms do not apply to Success Package sponsorships. See the cancellation terms on the Success Package page (/pages/success-package).

Holy Godz LLC | Madison, WI